Stoneham, MA · Pest control
AI calling and texting, appointment booking, lead follow-up and review requests, done for you. Eight Eye answers the 'there's something in my attic' call at 9 PM, books the inspection, and keeps your recurring service customers on the schedule.
LOCAL SPONSORS
About a third of Stoneham sits inside the Middlesex Fells Reservation, including Spot Pond and the Stone Zoo's 26 acres. That's a big reason people love living here. It also means a lot of homes back right up to woods, wetlands and stone walls, and the wildlife and insects that come with them don't stay on the trail side of the property line.
Calls in this business are seasonal and often urgent to the person calling. Ants in the kitchen in May. Wasps over the deck in August. Mice in the walls the first cold week of fall. Ticks are a year-round worry for families who walk the Fells, and the state health department notes that blacklegged ticks can be active any time it's above freezing.
Your technicians are in crawl spaces and attics all day. The office can't always pick up, and a homeowner with a bat in the bedroom isn't going to wait until tomorrow to find somebody.
First-time callers who don't leave a message. Someone who just found droppings in a pantry wants an answer now. Eight Eye picks up on the first ring, asks what they're seeing and where, and books an inspection or treatment on your calendar.
Recurring service that slips. Quarterly and seasonal plans are the steady part of the business. Eight Eye handles reschedules, confirms visits, and on Growth and Pro, follows up with customers who asked about a plan but didn't sign up yet.
Calls you don't take, handled badly. If you don't do wildlife removal or bed bugs, the AI says so politely and, if you want, gives the caller the type of company to look for. If there's a health question, like a tick bite, it tells the caller to contact their doctor. It doesn't give medical advice.
Reviews nobody asked for. On Pro, customers get a short request for an honest review after the visit.
Example conversation (illustrative, not a recording)
Thanks for calling Greywood Pest Solutions. This call is recorded, and I'm the virtual assistant. How can I help?
I think we have mice. I keep hearing scratching in the kitchen wall at night.
That's one of the most common calls we get this time of year. Have you seen droppings or any chewed food packages?
Some droppings under the sink.
Thanks. Do you own the home, and is it a single-family?
Yes, single-family. We're right near the Fells.
Got it. I can book an inspection and first treatment Tuesday between 9 and 11, or Wednesday between 1 and 3. Which works?
Tuesday morning.
You're set for Tuesday between 9 and 11. Can I get your name, address and the best mobile number?
Priya Shah, 27 Ridge Way, Stoneham. 781-555-0127.
Thanks, Priya. I'm texting a confirmation now. Until then, keeping food in sealed containers helps. The technician will go over everything else on Tuesday.
The company, caller and address are fictional. Your services, treatment descriptions, prep instructions and the questions the AI asks all come from you.
Example conversation (illustrative, not a recording)
We had you out for wasps last summer. Do you have some kind of yearly plan?
We do. Our home protection plan includes four seasonal visits. I can have someone call you today to go over what's included and the price, or I can text you the details.
Text me the details.
Done. I've texted them to you, and if you reply YES, we'll schedule your first visit.
Hear it
Our published demo calls are home-service examples (heating, plumbing and electrical), answered by Eight Eye’s AI on live test calls with a computer-generated caller. For a pest control company, the same AI uses your services, schedule and policies instead. On your demo, we’ll set up a call for your kind of business.
Demo recording — simulated call
HVAC · evening · 1:01 · fictional business “Northside Heating & Air”
A homeowner calls after hours with no heat. The AI checks for safety risks, collects the address and books the first open slot.
Demo recording — simulated call
Plumbing · 2:00 AM emergency · 0:57 · fictional business “Example Plumbing Co.” (the recording uses an earlier placeholder name, “Bay Path Plumbing”)
A burst pipe in the middle of the night. The AI gives shut-off guidance, collects the address and pages the on-call plumber, with a backup if they don't answer.
Demo recording — simulated call
Electrical · weekday, crew on jobs · 0:58 · fictional business “Example Electric Co.” (the recording uses an earlier placeholder name, “Granite State Electric”)
Everyone is on job sites. The AI qualifies an EV charger quote request and sets up an estimator callback for after three.
These are simulated demo calls, not recordings of real customers. Businesses, callers and addresses are fictional. The answering voice is Eight Eye’s AI, recorded on live test calls; the caller is a computer-generated voice. Silences between turns were shortened slightly in editing; the words are unedited, and the transcripts show what the AI actually said, except that on this page the fictional business names are changed (the recordings use earlier placeholder names).
More detail: how it works · pricing · Massachusetts call recording rules
If your customers also live in Woburn, Winchester or Medford, it works the same way there. Eight Eye is based in Winchester, right next door.
Only the descriptions you approve, word for word. It won't recommend products or tell a caller how to treat a problem themselves unless you want it to share a specific tip.
It tells them to contact their doctor, or 911 for a severe reaction. It doesn't give medical advice. You can add a line about your tick treatment services if you offer them.
Yes. It can take more than one call at a time, so nobody gets a busy signal, and it books into the openings you have.
Yes. Every call opens with the recording and AI disclosure that Massachusetts law requires.
Plans are month-to-month. Starter is $449/month plus $500 setup for after-hours and overflow calls, Growth is $649/month plus $750 setup with 24/7 coverage, booking and follow-up, and Pro is $899/month plus $1,000 setup and adds review requests. Full Stack is $1,497/month plus $1,997 setup and adds website AI chat, Google Business Profile care and a monthly results review by email. See pricing for details.
Two ways to start
Get a Free Business Audit of how easy your business is to find and reach online, or book a 20-minute demo and hear Eight Eye handle a call for your kind of business. Questions first? Call (774) 613-1135 or email support@eighteye.ai.
Book a 20-minute demo. We’ll show you exactly how calls, bookings, follow-up and review requests would work for your business.
Book a Demo →Ask Eight Eye
Automatic answers from our pricing and FAQ pages. Please don’t share personal or health details. Need a person? Call (774) 613-1135.
