Frequently asked questions
Straight answers about what’s included, cost, setup, integrations, and Massachusetts compliance.
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What is Eight Eye?
Eight Eye is an AI growth partner for small businesses. We set up and manage AI calling and texting, appointment booking, lead follow-up and review requests for you: calls are answered 24/7 on Growth and up (after hours and overflow on Starter), usually on the first ring, appointments land on your calendar, open estimates get a follow-up and customers are asked for reviews. Our target is live in 7 days.
How much does Eight Eye cost?
Eight Eye plans start at $500 setup plus $449/month (Starter). Growth is $750 setup plus $649/month for 24/7 coverage and booking. Pro is $1,000 setup plus $899/month. Full Stack is $1,997 setup plus $1,497/month and adds website AI chat, Google Business Profile care and a monthly results review by email. Overage is $0.25/min. Plans are month-to-month, and Starter, Growth and Full Stack can also be paid yearly with 2 months free.
Is Eight Eye an AI receptionist?
Answering your phone is one part of what we do. Our AI calling answers your business line 24/7 on Growth and up (after hours and overflow on Starter), talks with callers naturally, takes details, and books or routes the call, which is what many people mean by an AI receptionist. Eight Eye goes further, with booking, lead follow-up and review requests, all set up and managed for you.
Which areas do you serve?
We serve businesses across Massachusetts. See our service areas page for some of the cities and towns we cover.
Which software do you integrate with?
Jobber and Housecall Pro. On the Starter plan the AI takes messages; on Growth, Pro and Full Stack it books directly.
How long does setup take?
Our target is live in 7 days from your completed intake form.
Do I need new software?
No. Eight Eye books onto the calendar you already use, or into Jobber or Housecall Pro for field-service businesses on Growth and Pro. You keep your existing phone number and forward calls to us.
Are there long-term contracts?
No. All plans are month-to-month. Starter, Growth and Full Stack can also be paid yearly.
What happens if I go over my included minutes?
Overage is billed at $0.25 per minute.
Do plans renew automatically? How do I cancel?
Yes. Monthly plans renew and bill automatically every month, and yearly plans every year, until you cancel. To cancel, email support@eighteye.ai. See subscription terms.
Is Massachusetts a two-party consent state?
Massachusetts is commonly called an all-party (or two-party) consent state: its wiretap statute, M.G.L. c. 272 §99, prohibits secretly recording a conversation without the consent of all parties.
Does Eight Eye record calls?
Only after the disclosure greeting has played. Every call opens with a notice that the call may be recorded and that the caller is speaking with an AI assistant.
Do you speak Spanish and Portuguese?
Not yet. Eight Eye answers in English today. Spanish and Portuguese are on our roadmap, and we’ll offer them only after they’re fully tested.
Do I keep my phone number?
Yes. You forward calls to Eight Eye; your number doesn’t change.
See how Eight Eye can grow your business
Book a 20-minute demo. We’ll show you exactly how calls, bookings, follow-up and review requests would work for your business.
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