Cambridge, MA · Law firms & solo attorneys
AI calling and texting, appointment booking, lead follow-up and review requests, done for you. Eight Eye answers while you're in court in Medford or Woburn, asks the intake questions you approve, and books the consultation before the caller tries the next firm.
LOCAL SPONSORS
Here's a local detail that surprises people who are new to the area: the Cambridge District Court isn't in Cambridge. It's on Mystic Valley Parkway in Medford, and it serves Cambridge, Arlington and Belmont. The Middlesex Superior Court is in Woburn. So a Cambridge attorney with a morning hearing is often out of the office, out of town, and unable to touch a phone until lunch.
That's when a lot of potential clients call. Someone just got served with papers, a landlord sent a notice, a business partner stopped returning emails, a family member needs help with an estate. They're stressed, they're searching on their phone between Red Line stops, and they're calling more than one firm. The firm that answers, listens and books a consultation is usually the one that gets the matter.
Small and solo firms feel this the most. There's nobody at the front desk full-time, the paralegal is buried in a filing deadline, and voicemail fills up.
Potential clients who hang up on voicemail. Eight Eye answers every call on the first ring, collects the basics (name, contact, type of matter, any deadlines they know about, how they heard about you), and books a consultation on your calendar.
Intake calls that waste attorney time. You decide the questions. Eight Eye can screen for practice areas you don't handle and politely tell those callers so, and it collects the names of other parties so you can run a conflict check before the consultation.
Urgent calls without a path. If someone says they have a hearing tomorrow or a deadline this week, the AI flags it and alerts whoever you choose by text and email, using your rules.
Leads that go cold. On Growth and Pro, people who asked to be contacted later get a short follow-up text on your schedule. On Pro, past clients can get a short request for an honest review, if your firm chooses to ask.
What it won't do: Eight Eye never gives legal advice, never says whether someone has a case, and never quotes outcomes. It tells callers exactly that, in words you approve.
Example conversation (illustrative, not a recording)
Thank you for calling Calder & Wynn Law. This call is recorded, and I'm the firm's virtual assistant. I can't give legal advice, but I can help you set up a consultation. What's this about?
My landlord sent me a notice to quit and I don't know what to do.
I'm sorry you're dealing with that. Our attorneys do handle landlord-tenant matters. Can I get your name and the best phone number and email?
Jordan Lee, 617-555-0174, jordan.lee@example.com.
Thank you, Jordan. Do you know the date on the notice, and are there any court dates you've been given?
It's dated last Monday. No court date yet.
Thanks. For a conflict check, what's the landlord's name or the property management company?
It's the management company on my lease. I'd have to look up the exact name.
That's fine. Please bring the lease, and the attorney will check that before you meet. I can book a 30-minute consultation Thursday at 4:00 or Friday at 10:30.
Thursday at 4.
You're booked for Thursday at 4:00. I'm texting and emailing you a confirmation, plus a list of documents to bring, like the notice and your lease.
The firm, caller and email are fictional. The practice areas, intake questions, disclaimer and consultation types all come from you.
Example conversation (illustrative, not a recording)
I need a lawyer for a car accident.
Thanks for calling. Our firm doesn't handle personal injury cases, so we're not the right fit for this one. The Massachusetts Bar Association has a lawyer referral service that can help you find an attorney who does. I'm texting you their information now.
Hear it
Our published demo calls are home-service examples (heating, plumbing and electrical), answered by Eight Eye’s AI on live test calls with a computer-generated caller. For a law firm, the same AI uses your services, schedule and policies instead. On your demo, we’ll set up a call for your kind of business.
Demo recording — simulated call
HVAC · evening · 1:01 · fictional business “Northside Heating & Air”
A homeowner calls after hours with no heat. The AI checks for safety risks, collects the address and books the first open slot.
Demo recording — simulated call
Plumbing · 2:00 AM emergency · 0:57 · fictional business “Example Plumbing Co.” (the recording uses an earlier placeholder name, “Bay Path Plumbing”)
A burst pipe in the middle of the night. The AI gives shut-off guidance, collects the address and pages the on-call plumber, with a backup if they don't answer.
Demo recording — simulated call
Electrical · weekday, crew on jobs · 0:58 · fictional business “Example Electric Co.” (the recording uses an earlier placeholder name, “Granite State Electric”)
Everyone is on job sites. The AI qualifies an EV charger quote request and sets up an estimator callback for after three.
These are simulated demo calls, not recordings of real customers. Businesses, callers and addresses are fictional. The answering voice is Eight Eye’s AI, recorded on live test calls; the caller is a computer-generated voice. Silences between turns were shortened slightly in editing; the words are unedited, and the transcripts show what the AI actually said, except that on this page the fictional business names are changed (the recordings use earlier placeholder names).
More detail: how it works · pricing · Massachusetts call recording rules
If your clients also come from Somerville, Boston or Arlington, it works the same way for them. Eight Eye is based in Winchester and sets everything up remotely.
No. It says so at the start of the call in words you approve, and it only collects information and books consultations.
Call details go only to your firm and to the service providers we use to run the service, under contract. We'll walk through how recordings and transcripts are stored and how long they're kept, so you can decide what fits your obligations. Talk to your own ethics counsel about anything specific to your practice.
It collects the names you need for one (the caller, the other parties, any companies involved) and sends them to you before the consultation. Your team runs the actual check.
Yes. Every call opens with the recording and AI disclosure that Massachusetts law requires.
Plans are month-to-month. Starter is $449/month plus $500 setup for after-hours and overflow calls, Growth is $649/month plus $750 setup with 24/7 coverage, booking and follow-up, and Pro is $899/month plus $1,000 setup and adds review requests. Full Stack is $1,497/month plus $1,997 setup and adds website AI chat, Google Business Profile care and a monthly results review by email. See pricing for details.
Two ways to start
Get a Free Business Audit of how easy your business is to find and reach online, or book a 20-minute demo and hear Eight Eye handle a call for your kind of business. Questions first? Call (774) 613-1135 or email support@eighteye.ai.
Book a 20-minute demo. We’ll show you exactly how calls, bookings, follow-up and review requests would work for your business.
Book a Demo →Ask Eight Eye
Automatic answers from our pricing and FAQ pages. Please don’t share personal or health details. Need a person? Call (774) 613-1135.
